Privacy Policy
Effective Date: June 20, 2026
Business Name: Northward Detailing
Website:https://northwarddetailing.com/
Phone: 916-884-5205
Email: lucas@northwarddetailing.com
Northward Detailing respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, book a service, call us, text us, email us, or interact with our business online.
Information We Collect
We may collect the following information when you contact us, submit a form, request a quote, or book a service:
Name
Phone number
Email address
Service address or general location
Vehicle information, including year, make, model, size, and condition
Photos of your vehicle, if you choose to send them
Service preferences and appointment details
Payment, quote, invoice, or receipt information
Messages, calls, emails, or form submissions you send to us
We may also collect basic website information such as page visits, clicks, browser type, device type, general location, and website activity through analytics tools, cookies, or advertising platforms.
How We Use Your Information
We use your information to:
Provide quotes for mobile detailing services
Schedule, confirm, and manage appointments
Contact you about your quote, booking, invoice, or service
Send receipts, reminders, updates, and follow-ups
Respond to questions by phone, text, or email
Improve our website, ads, services, and customer experience
Keep business records for tax, insurance, legal, and operational purposes
Text Messages and Calls
By submitting your phone number, requesting a quote, booking a service, or contacting Northward Detailing, you agree that we may call or text you regarding your request, quote, appointment, invoice, or related service updates.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for help.
Consent to receive text messages is not required as a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information.
We may share limited information only when necessary with trusted service providers that help us operate our business, including:
Scheduling and customer management platforms
Payment processors
Website hosting providers
Email, phone, and text communication providers
Advertising or analytics platforms
Legal, tax, insurance, or business service providers when needed
These providers only receive the information needed to perform their services.
Payments
Payments may be processed through third-party payment providers. Northward Detailing does not store full credit card numbers, banking details, or payment card information on our website. Payment information is handled by the payment processor according to their own privacy and security policies.
Vehicle Photos
Customers may send photos of their vehicle to help us provide accurate quotes or document the vehicle’s condition before and after service.
We may use vehicle photos, including before-and-after photos, for marketing, social media, advertising, or website content. We will try to avoid showing personal information such as license plates, addresses, or personal belongings whenever possible.
If you do not want your vehicle photos used for marketing, please contact us and let us know.
Cookies and Website Tracking
Our website may use cookies, analytics tools, and advertising pixels to understand website traffic, improve our services, and measure ad performance.
You can disable cookies through your browser settings, but some website features may not work properly.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email, text message, payment system, or online platform can be guaranteed to be 100% secure.
Data Retention
We keep customer information only as long as needed for business records, customer service, scheduling, tax, insurance, legal, or operational purposes.
Your Privacy Choices
You may contact us to:
Request access to the personal information we have about you
Ask us to correct inaccurate information
Request that we delete certain information
Opt out of marketing messages
Ask us not to use your vehicle photos for marketing
To make a privacy request, contact us at:
Email: lucas@northwarddetailing.com
Phone: 916-884-5205
Children’s Privacy
Our services are intended for customers who can legally request and purchase mobile detailing services. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may link to third-party websites, booking platforms, payment processors, social media pages, or other online services. We are not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
https://conversations.godaddy.com/policies/tos/931d102f-49c5-11f1-86f1-7cd30aca5a10
Northward Detailing
Website:https://northwarddetailing.com/
Email: lucas@northwarddetailing.com
Phone: 916-884-5205
Service Area: Folsom, El Dorado Hills, Granite Bay, and surrounding areas.